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Submit a support ticket and our team will get back to you as soon as possible. We're here to help.

< 24hResponse Time
24/7Support Available
100%Satisfaction

Visit Us

No. 261/26 B, 2nd Cross Street
Colombo, Sri Lanka

Email Us

For general inquiries
lankabuyweb@gmail.com

Call Us

Mon – Sat, 9am – 6pm
+94 77 222 8556

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Frequently Asked Questions

How do I track my order?
Log in to your account, go to My Profile → My Orders. You'll find your order status and tracking number there.
What is your return policy?
We accept returns within 7 days of delivery for most items in original condition. Submit a ticket to initiate a return.
How long does delivery take?
Standard islandwide delivery takes 2–5 working days. Colombo city deliveries are usually completed within 1–2 days.
What payment methods are accepted?
We accept PayPal, Visa, Mastercard, and cash on delivery for eligible orders.
Can I change or cancel my order?
You can cancel or modify your order within 2 hours of placing it. Submit a high-priority ticket immediately if needed.
How do I reset my password?
Click "Forgot Password" on the login page or go to My Profile → Change Password → "Reset it here" link.
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